Privacy Policy

At Delilah Jac Jewellery, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our bespoke silver handmade jewellery. By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: When you make a purchase, register on our site, or contact us, we may collect personal information such as your name, email address, phone number, shipping and billing address, and payment information.
• Non-personal Identification Information: We may collect non-personal information such as your IP address, browser type, and website usage data to help us understand how users interact with our site.

2. How We Use Your Information

We use your information for the following purposes:

• To Process Transactions: To fulfill orders and process payments for your bespoke jewellery.
• To Improve Our Services: To enhance the functionality of our website and customer experience based on your feedback and usage.
• To Communicate with You: To send order confirmations, shipping details, and customer support responses. We may also contact you with marketing materials if you’ve opted into receiving promotional communications.
• To Prevent Fraud: To detect and prevent fraudulent activities on our website.

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are obligated to keep your information confidential and are only allowed to use it for the purposes of providing services to us.

We may also disclose your information if required by law or to protect the rights, property, or safety of Delilah Jac Jewellery, our customers, or others.

4. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or destruction. This includes the use of encryption technology during data transmission and secure servers for storing your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, provide personalized content, and analyze site traffic. Cookies are small data files stored on your device that help us remember your preferences and improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information at any time by logging into your account on our website or contacting us directly.
• Delete Your Information: You may request the deletion of your personal information. Please note that we may need to retain certain information for legal or business purposes.
• Opt-out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Delilah Jac Jewellery
Email: delilahjacjewellery@outlook.com